PRIVACY POLICY

Privacy Policy

Effective date: 24 October 2026 | Last updated: 24 October 2026

This Privacy Policy explains how Fusion Power Systems (“Amptek”, “we”, “us”), owner of the brand Amptek and the website https://amptekindia.com (the “Website”), collects, uses, shares and protects personal data. It is published under the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and rules made under it.

1. Personal data we collect

  • Data you give us: name, company name, email, phone number, city/state, and the content of your enquiry when you contact us, request a quote, raise a warranty/service request, apply for dealership/OEM partnership, or subscribe to our newsletter.
  • Warranty/service data: product serial number, invoice/purchase details, dealer name and address needed to process a claim.
  • Automatically collected data: IP address, browser/device type, pages visited, referring URL and timestamps, collected through server logs and cookies (see our Cookie Policy).

We do not intentionally collect financial information such as card or bank details through the Website, and we do not sell products online through it.

2. Purposes of processing

We process personal data, with your consent or for legitimate uses permitted under the DPDP Act, to: respond to enquiries and provide product/technical information; process quotations, orders placed offline, warranty and service requests; send newsletters and product updates (only if you subscribe); operate, secure and improve the Website; and comply with legal obligations.

3. Consent and withdrawal

By submitting a form you consent to processing for the purpose stated. You may withdraw consent at any time by emailing info@amptekindia.com or using the unsubscribe link in our emails. Withdrawal does not affect processing done before it.

4. Sharing

We do not sell personal data. We may share it only with: our authorised dealers, distributors and service centres (to handle your enquiry or claim); IT, hosting, email and analytics service providers acting as data processors under contract; professional advisers; and government authorities where required by law.

5. Retention

We keep personal data only as long as needed for the purpose collected or as required by law (e.g. tax and warranty records), after which it is deleted or anonymised.

6. Security

We use reasonable security practices, including access controls, HTTPS encryption and restricted access to personal data. No internet transmission is fully secure; please contact us immediately if you suspect misuse.

7. Your rights (DPDP Act)

You may: access a summary of your personal data and processing; request correction, completion, updating or erasure; withdraw consent; nominate another person to exercise your rights in case of death or incapacity; and seek grievance redressal. Write to info@amptekindia.com; we will respond within the period prescribed by law. If unsatisfied, you may approach the Data Protection Board of India.

8. Children

The Website is not directed at children under 18. We do not knowingly collect their data without verifiable parental consent.

9. Third-party links

The Website links to third-party sites (e.g. Facebook, Instagram). We are not responsible for their privacy practices.

10. Grievance Redressal

For any grievance or request about your personal data, contact us at:

Address: 82-B, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015
Email: info@amptekindia.com | Phone: 0124-4945000 (during business hours)
Grievances are acknowledged within 48 hours and resolved within 30 days, or as prescribed by law.

11. Changes

We may update this policy; the revised version will be posted here with a new date.

Contact: Fusion Power Systems, 82-B, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 · Phone: 0124-4945000 · Email: info@amptekindia.com # Terms & Conditions

Effective date: 24 October 2026 | Last updated: 24 October 2026

These Terms govern your use of https://amptekindia.com, operated by Fusion Power Systems, owner of the brand Amptek. By using the Website you agree to these Terms. If you do not agree, please do not use the Website.

1. Nature of the Website

The Website provides information about Amptek SMF (sealed maintenance-free) lead-acid and lithium-ion batteries, inverter batteries, standby power, electric-mobility, toy ride-on and energy-storage solutions. It is an informational and enquiry platform. No products are sold or paid for online on this Website. Purchases are made through Amptek, its authorised dealers or distributors, under the quotation, invoice and terms issued at that time.

2. Eligibility and use

You must be 18 or older, or use the Website under a guardian’s supervision. You agree not to: use the Website unlawfully; upload malicious code; attempt unauthorised access; scrape or copy content for commercial use; or submit false information.

3. Product information

Specifications, images, capacities and performance figures are indicative and may change without notice. Actual performance depends on usage, charging, temperature and installation. Confirm specifications with us before purchase.

4. Quotations and orders

Any quotation is an invitation to offer and is subject to availability, pricing and written confirmation. Orders, delivery, payment and returns are governed by the commercial terms/invoice issued by us or the dealer and our Warranty Policy.

5. Intellectual property

“Amptek”, the logos, content, text, graphics and images on the Website belong to Fusion Power Systems or its licensors and are protected under Indian law. No licence is granted except to view the Website for personal, non-commercial use.

6. Third-party links

Links to third-party sites are for convenience; we do not endorse or control them.

7. Disclaimer and limitation of liability

The Website is provided “as is”. To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential loss arising from use of the Website or reliance on its content. Nothing here limits your rights under the Consumer Protection Act, 2019. See also our Disclaimer.

8. Indemnity

You agree to indemnify us against claims arising from your breach of these Terms or misuse of the Website.

9. Privacy

Your use is also governed by our Privacy Policy and Cookie Policy.

10. Governing law and jurisdiction

These Terms are governed by the laws of India. Courts at Gurugram, Haryana shall have exclusive jurisdiction, subject to any consumer’s statutory rights.

11. Changes

We may revise these Terms at any time by posting an updated version here.

12. Contact and grievances

Fusion Power Systems, 82-B, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 · Phone: 0124-4945000 · Email: info@amptekindia.com
Grievances: info@amptekindia.com · 0124-4945000 · 82-B, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 # Cookie Policy

Effective date: 24 October 2026 | Last updated: 24 October 2026

This Cookie Policy explains how Fusion Power Systems (Amptek) uses cookies and similar technologies on https://amptekindia.com.

1. What are cookies?

Small text files stored on your device that help a website function and remember information about your visit.

2. Cookies we use

Type

Purpose

Consent

Strictly necessary

Core site functions, security, form submission, load balancing (e.g. WordPress session cookies)

Not required

Preferences

Remember choices such as cookie consent

Required

Analytics

Understand visits and improve the site using third-party analytics tools we may use

Required

Third-party/social

Embedded content or links from Facebook, Instagram or YouTube that we may use

Required

We do not use cookies to collect financial information.

3. Managing cookies

You can accept or reject non-essential cookies via our cookie banner where available, and delete or block cookies in your browser settings. Blocking necessary cookies may affect site functionality.

4. Changes

We may update this policy from time to time.

Contact: Fusion Power Systems, 82-B, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 · Phone: 0124-4945000 · Email: info@amptekindia.com # Disclaimer

Effective date: 24 October 2026 | Last updated: 24 October 2026

The information on https://amptekindia.com is published by Fusion Power Systems (Amptek) for general information only.

  1. No warranty of accuracy: While we try to keep content accurate and current, we make no representation regarding completeness, accuracy or suitability of product descriptions, specifications, images, backup times, ranges or blog content. Figures are indicative and vary with load, usage, charging and environment.
  2. Not professional advice: Content is not electrical, engineering or safety advice. Batteries must be installed, charged and handled per the product manual and by qualified persons. Improper use, charging with incompatible chargers, short-circuiting, exposure to heat/fire or physical damage can cause hazards.
  3. Product images: Images are representative; actual products may differ.
  4. No online sales: We do not accept payments through this Website. Beware of anyone requesting payment in Amptek’s name through unofficial channels; verify at info@amptekindia.com or 0124-4945000.
  5. External links: We are not responsible for content of linked third-party websites.
  6. Limitation of liability: To the extent permitted by law, Fusion Power Systems is not liable for any loss arising from use of or reliance on Website content. Product warranties are governed solely by our Warranty Policy and warranty card.
  7. Trademarks: Third-party names/marks belong to their owners and are used for identification only.

Contact: Fusion Power Systems, 82-B, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 · Phone: 0124-4945000 · Email: info@amptekindia.com # Warranty Policy

Effective date: 24 October 2026 | Last updated: 24 October 2026

Fusion Power Systems (Amptek) warrants its batteries against manufacturing defects subject to the terms below. Specific warranty periods are stated on the warranty card/invoice supplied with each product and prevail over this page.

1. Warranty period

The warranty period for each product is as stated on its warranty card, invoice or authorised dealer documentation. The warranty starts from the date of the original purchase invoice.

2. How to claim

  1. Contact the dealer you purchased from, or our nearest service centre (New Delhi, Chennai, Hyderabad, Ahmedabad, Kolkata, Gurugram), or email info@amptekindia.com / call 0124-4945000.
  2. Provide the original invoice, warranty card and battery serial number.
  3. The battery will be inspected/tested by an authorised Amptek technician. If a manufacturing defect is confirmed, we will at our discretion repair or replace it with the same or equivalent model.
  4. Replacement batteries carry the balance of the original warranty period.

3. Warranty does not cover

  • Physical damage, broken/bulged case, tampering, or removed/defaced serial number
  • Damage from overcharging, deep discharge, incompatible chargers, short circuit, reverse polarity or faulty vehicle/inverter wiring
  • Exposure to fire, water, flooding or extreme temperature; accidents; natural calamities
  • Use in applications other than intended, or capacity/configuration altered
  • Repair or opening by unauthorised persons
  • Normal wear and capacity reduction consistent with age and usage

4. Limitations

Liability under this warranty is limited to repair or replacement of the battery. Consequential loss (e.g. loss of use, business or data) is excluded to the extent permitted by law. This warranty is in addition to, and does not affect, your statutory rights under the Consumer Protection Act, 2019.

5. Battery disposal

Used batteries should be returned to authorised dealers/collection points for recycling under the Battery Waste Management Rules, 2022. Do not dispose of them in household waste.

Contact: Fusion Power Systems, 82-B, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 · Phone: 0124-4945000 · Email: info@amptekindia.com